Zoom vs. Gather.Town Remote Learning Experiences

This research project investigates the contrast between the team-based learning experiences in the Zoom and Gather.town remote video conferencing platforms during the COVID-19 pandemic. We are interested in understanding the students’ perspective on how these two online platforms impact motivation, engagement with the course, sense of belonging in the course, learning of course materials, and levels of social isolation.

woman in white long sleeve shirt sitting on brown wooden chair
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Recruitment Script


Dr. Celine Latulipe (Dept. of Computer Science)

Hasan Saleem (Undergraduate Research Assistant, Dept. of Computer Science)

Amy de Jaeger (Centre for the Advancement of Teaching & Learning)

Kayla Duna (Centre for the Advancement of Teaching & Learning)

We are inviting you to participate in a survey and an optional follow-up interview about your online learning experiences using the Zoom and Gather.town platforms in COMP 1010 A03 during Fall 2020. This involves completing an online survey about your experiences using these two different platforms for remote learning in the introductory computing class. We will also be recruiting 10 students to participate in followup interviews (conducted online) about their experiences. The information gathered through the survey and interviews will help us gain insight on how the various features of these platforms support your educational experience, sense of belonging in the class, learning, motivation and levels of social isolation. The survey should take 15 minutes to complete.  At the end of the survey, participants can provide optionally leave their email address to be contacted for a follow-up interview. Email addresses will be collected on a separate form and will not be linked to survey responses. All collected survey data will be anonymous; no identifying information will be collected. The survey is administered through the Centre for the Advancement of Teaching and Learning, and so your instructor (Dr. Latulipe) will not have access to the raw survey data until after the grade revision deadline in January 2020. Thus, your decision to participate and your responses will have no impact on your grade in the class.

Students who agree to participate in an interview about their use of Zoom and Gather.town will be interviewed by a staff member from the Centre for the Advancement of Teaching and Learning, and the interview transcript will not be available to Dr. Latulipe until after the grade revision deadline has passed in January of 2021. Students who participate in interviews will be given a $20 gift card to the Campus Store as compensation for their time. As with the survey, Dr. Latulipe will not know which students agreed to participate in the interviews, so your decision to participate (or not) will not impact your grade in the class.

This research has (not yet) been approved by the University of Manitoba Joint Faculty Research Ethics Board. If you have any concerns or complaints about this project you may contact any of the above-named persons or the Human Ethics Coordinator at 204-474-7122 or humanethics@umanitoba.ca.

To ask questions about this study, please email Dr. Celine Latulipe: celine.latulipe@umanitoba.ca.

Survey Link

[Will be added after REB approval]

Consent Form

You can download a copy of our Consent Form for your records. [LINK TO DOCUMENT WILL BE ADDED AFTER REB APPROVAL].

Final Report

Once the survey closes and analysis is complete, a summary report of the results of this research will be posted here.